STEPS TO CLOCK IN/OUT USING THE MEMBER’S PHONE

EVV Telephone Number: 866-265-1570

To Clock In

1. Call 866-265-1570 from the approved member’s telephone number.
2. Press 1 to Clock In.
3. Enter your Assignment ID when prompted.
4. Follow the telephone prompts to complete your Clock In.

To Clock Out

1. Call 866-265-1570 from the approved member’s telephone number.
2. Press 2 to Clock Out.
3. Enter your Assignment ID when prompted.
4. Enter the Duty Code(s) for the services you actually provided during the visit.
5. After entering all applicable Duty Codes, press 00.
6. Remain on the line until you receive confirmation that your Clock Out was successful.

DUTY CODES

Duty Code	Service / Duty
115	Meal Preparation
116	Housework / Chores
118	Medication Reminders
119	Shopping
122	Hygiene
126	Transfer
128	Bed Mobility
129	Eating
134	Bathing
140	Supervision / Coaching / Cueing
141	Incontinence Care

Important: Only enter Duty Codes for services that were actually provided during your visit. Always call from the member’s approved telephone number when using telephone EVV.