Effective Date: August 4, 2026
Privacy Policy
Welcome to Five Star Companion Care. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full Name
- Mailing Address
- Telephone Number
- Email Address
- Information submitted through contact forms
- Employment application information
- Information related to requests for home care services
- Any documents or information you voluntarily submit
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Website Visits
- Referring Website
- Cookies and Similar Technologies
How We Use Your Information
Information collected may be used to:
- Respond to inquiries
- Schedule consultations
- Provide companion care services
- Process employment applications
- Contact applicants regarding employment opportunities
- Improve our website and customer experience
- Maintain business records
- Comply with legal and regulatory obligations
- Protect the security of our website and users
Medical Information
When requesting services, you may voluntarily provide health-related information necessary to determine eligibility and develop an individualized care plan.
Any protected health information is handled in accordance with applicable federal and Pennsylvania privacy laws.
Employment Applications
Individuals applying for employment through our website may provide:
- Employment history
- Education
- Professional licenses or certifications
- References
- Background screening information
- Other employment-related documents
This information is used solely for employment and hiring purposes.
Cookies
Our website may use cookies and similar technologies to improve website functionality and analyze visitor traffic.
You may disable cookies through your browser settings. However, some portions of the website may not function properly if cookies are disabled.
Sharing of Information
Five Star Companion Care does not sell, rent, or trade your personal information.
Information may be shared only when necessary with:
- Managed Care Organizations
- Insurance Providers
- Government Agencies
- Payroll and Human Resources Providers
- Background Screening Companies
- Technology Service Providers
- Legal Authorities when required by law
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion where permitted by law
- Opt out of marketing communications
To submit a request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
Five Star Companion Care is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any changes will become effective immediately upon posting the revised Privacy Policy on this website.
We encourage visitors to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Five Star Companion Care
5925 Ridge Avenue, 1st Floor Front
Philadelphia, PA 19128
Phone: (267) 297-7395
Email: info@fsccagency.com
Website: www.fivestarcompanioncare.com
Last Updated: August 4, 2026